Privacy Policy

Last Updated: April 17, 2026

CNC New, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.cncnew.com), request a quote, purchase machinery or parts, or interact with us via email or SMS/text messaging.

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, company name, shipping address, billing address, email address, and telephone number, that you voluntarily give to us when you request a quote, fill out a contact form, or purchase our products.
• Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.
• Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the website from a mobile device.

2. HOW WE USE YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Generate and deliver quotes for machinery (e.g., GT-30 Mini) and parts.
• Fulfill and manage purchases, orders, payments, and freight shipping.
• Provide technical support, troubleshooting, and customer service.
• Send administrative information, such as order confirmations, delivery tracking, and invoice updates.
• Communicate with you via SMS/text messaging regarding your active inquiries, support tickets, or machine deliveries (if you have opted in).

3. HOW WE SHARE YOUR INFORMATION & SMS DATA POLICY

We only share information with third parties in the following business situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, freight and logistics, and customer service.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

5. DATA SECURITY

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. YOUR CHOICES AND RIGHTS

• Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below.
• SMS/Text Messages: If you have opted in to receive text messages from us, you may opt-out at any time by replying STOP to any message you receive. For assistance, reply HELP.

7. POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 18. Our website and machinery products are strictly intended for B2B operations and adult professionals.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at: