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Customer Support

 

Customer Support, Technical Service & Spare Parts


Support is the foundation of our business. Because we manufacture our machines right here in Southern California, we possess the comprehensive operator manuals, electrical schematics, and engineering documentation needed to support every unit. Our team is available 24/7 for technical phone support, service, and training to ensure your success.

 

Training & Turnkey Solutions

We offer CNC programming training tailored to every skill level. We also specialize in turnkey applications—delivering machines that are pre-programmed, tooled, and production-ready the moment they arrive at your facility. By focusing on specific manufacturers, we ensure that we always stock the necessary spare parts for every machine we sell.

 

Service Expertise

While we strive to service a wide range of equipment, we have specialized, deep expertise with the following models and components:

  • GT-30 (Mini)
  • GT-30L (Max)
  • Dual Spindle Lathe
  • GT-15
  • GT-10
  • GT-7
  • Bar Feeds
  • Work Holdings
  • Live Tool Spindles
  • Hardinge/Accuslide

 

Requesting Service

Please fill out the form below to contact CNC New Support. To help us assist you quickly, include clear photos of the machine and issue, a detailed description of how the problem occurred, and your current contact information.